FREE U.S. SHIPPING ON EVERY ORDER

PRIVACY POLICY

Last Updated: August 7, 2026

This Privacy Policy describes how Wall Art Go ("Wall Art Go," "we," "us," or "our") collects, uses, discloses, and otherwise processes personal information when you visit wallartgo.com, purchase our products, contact us, or otherwise interact with our website and services.

By using our website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue use of our website.

1. Personal Information We Collect

The personal information we collect depends on how you interact with Wall Art Go. We may collect information that you provide directly to us, information generated automatically when you use our website, and information received from service providers that help us operate our business.

Information You Provide Directly

When you place an order, contact us, or interact with our store, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Order and purchase information
  • Products viewed, purchased, returned, or exchanged
  • Customer service communications
  • Reviews, feedback, or other information you choose to provide
  • Marketing preferences

Payment Information

When you make a purchase, payment information is processed through the payment providers available through our ecommerce platform. Depending on your selected payment method, this may include credit or debit card information, billing details, or information associated with another payment service.

Wall Art Go does not need to receive or store your complete payment-card number in order to process ordinary online transactions. Payment information may instead be handled directly by our authorized payment processors and ecommerce service providers.

Information Collected Automatically

When you browse wallartgo.com, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate location derived from technical information
  • Pages viewed
  • Products viewed
  • Referral URLs
  • Date and time of visits
  • Interactions with our website
  • Cookie and similar technology identifiers

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill purchases
  • Confirm orders and transactions
  • Arrange shipping and delivery
  • Provide order and delivery updates
  • Process authorized returns and refunds
  • Respond to customer service requests
  • Provide information about products and collections
  • Maintain and improve our website
  • Understand how visitors interact with our store
  • Personalize portions of the shopping experience
  • Detect, investigate, and prevent fraud or security incidents
  • Protect our customers, business, website, and legal rights
  • Comply with applicable laws and lawful requests
  • Maintain business, accounting, tax, and transaction records
  • Send marketing communications where permitted by law and consistent with your preferences

3. Order Fulfillment and United States Shipping

Wall Art Go currently ships only within the United States. We do not currently offer international shipping.

When you place an order, we may provide information necessary to fulfill and deliver your purchase to service providers involved in manufacturing, fulfillment, warehousing, transportation, logistics, and delivery.

Information shared for fulfillment may include your name, shipping address, contact information, order details, and other information reasonably necessary to complete delivery or resolve an order-related issue.

4. Cookies and Similar Technologies

Wall Art Go and service providers supporting our website may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, understand website activity, measure performance, prevent fraud, and, where applicable, support advertising and marketing.

Cookies may be used for purposes including:

  • Keeping the website functioning correctly
  • Remembering cart contents and preferences
  • Maintaining secure sessions
  • Understanding website traffic and performance
  • Measuring engagement with products and pages
  • Improving navigation and usability
  • Supporting marketing and advertising activities

You can control cookies through your browser settings and, where available, through privacy or cookie controls presented on our website. Disabling certain cookies may affect the functionality of some parts of the store.

5. Ecommerce Platform and Service Providers

Wall Art Go uses third-party technology and service providers to operate our online store and provide services to customers.

These providers may include companies that support:

  • Ecommerce hosting and infrastructure
  • Payment processing
  • Fraud prevention and transaction security
  • Order fulfillment and warehousing
  • Shipping and delivery
  • Email communications
  • Website analytics
  • Advertising and marketing
  • Customer support
  • Information technology and website security

These providers may process personal information on our behalf or for their own permitted purposes in accordance with their applicable terms and privacy practices.

6. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate Wall Art Go, including to:

  • Ecommerce and technology providers
  • Payment processors and financial-service providers
  • Fulfillment and warehouse providers
  • Shipping carriers and logistics companies
  • Customer-service providers
  • Analytics and advertising providers
  • Professional advisers such as accountants, attorneys, and consultants
  • Government authorities when required by applicable law

We may also disclose information when reasonably necessary to investigate fraud, enforce our agreements, protect our rights or the rights of others, respond to lawful requests, or protect the security of our customers and website.

7. Business Transactions

If Wall Art Go is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction where permitted by law.

8. Advertising and Marketing

We may use information about interactions with our website to understand customer interests, measure advertising performance, and provide relevant marketing where permitted by applicable law.

Depending on the technologies and advertising services used by our store, information such as cookie identifiers, device information, website interactions, and product interests may be processed by advertising or analytics partners.

Where applicable law provides a right to opt out of certain targeted advertising, sharing, or similar activities, eligible consumers may exercise those rights using available privacy controls or by contacting us.

9. Email Marketing

If you choose to receive promotional emails from Wall Art Go, we may send information about products, collections, promotions, store updates, and other relevant news.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message. Even if you unsubscribe from marketing communications, we may still send transactional or service-related messages concerning your orders, account, customer-service requests, or other necessary communications.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining transaction records, providing customer service, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal, accounting, tax, or regulatory obligations.

Retention periods may vary depending on the nature of the information and the reason it was collected.

11. Data Security

We take reasonable administrative, technical, and organizational measures intended to help protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should use appropriate precautions when transmitting information online.

12. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request a portable copy of certain information
  • Opt out of certain targeted advertising or data-sharing activities where applicable
  • Withdraw consent where processing is based on consent
  • Appeal certain privacy-request decisions where provided by applicable law
  • Receive equal service and pricing regardless of exercising applicable privacy rights

Privacy rights are subject to legal limitations and exceptions. We may need to verify your identity before processing certain requests.

13. Privacy Rights for U.S. Residents

Certain U.S. state privacy laws may provide residents with additional rights regarding access, correction, deletion, portability, targeted advertising, profiling, or certain disclosures of personal information.

If a privacy right applies to you, you may submit a request by contacting us at wallartgo.help@gmail.com.

Please include enough information for us to understand your request and reasonably verify your identity. Where applicable, an authorized agent may submit a request on your behalf subject to appropriate verification requirements.

14. Do Not Track and Browser Privacy Signals

Some browsers and devices provide privacy signals or settings intended to communicate a user's preference regarding tracking or certain uses of personal information. The legal requirements surrounding these signals continue to evolve.

Where required by applicable law and technically supported by our systems and service providers, we will process legally recognized opt-out preference signals as required.

15. Children's Privacy

Wall Art Go is an online retail store intended for a general audience and is not directed toward children under the age required to independently consent to the processing of personal information under applicable law.

We do not knowingly seek to collect personal information directly from children for purposes inconsistent with applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter.

16. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties. Wall Art Go is not responsible for the privacy, security, or content practices of third-party websites.

We encourage you to review the privacy policies of third parties before providing them with personal information.

17. User-Generated Content and Reviews

If you submit a product review, testimonial, photograph, comment, or other content for public display, information included in that submission may become publicly available. Please avoid including sensitive personal information in content intended for public publication.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, technologies, legal requirements, service providers, or privacy practices.

When changes are made, the updated version will be posted on this page and the "Last Updated" date will be revised. We encourage customers to review this Privacy Policy periodically.

19. Contact Wall Art Go About Privacy

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns regarding how your personal information is handled, please contact us:

Wall Art Go
Website: wallartgo.com
Email: wallartgo.help@gmail.com

Mailing / Fulfillment Location:
Wall Art Go
c/o Hall Street 3PL
12 Hall Street
Brooklyn, NY 11205
United States

Important: Merchandise should not be returned to the address above unless Wall Art Go has provided prior return authorization and confirmed the appropriate return destination. Please contact wallartgo.help@gmail.com before sending any return.