CARE, USE & INSTALLATION GUIDE

Your artwork is an important part of your space. Proper handling, placement, installation, and routine care can help preserve its appearance and keep it looking its best for years to come.

This Wall Art Go Care, Use & Installation Guide provides general recommendations for handling, displaying, cleaning, installing, moving, and storing wall art and canvas prints purchased from wallartgo.com.

Because products, sizes, wall surfaces, mounting systems, and installation environments may differ, always review any product-specific information supplied with your artwork before installation.

1. Before Unpacking Your Artwork

Before opening your package, choose a clean, dry, and uncluttered area where the artwork can be safely handled.

Avoid opening large artwork on dirty floors, rough concrete, wet surfaces, or areas where sharp tools could accidentally contact the front or edges of the piece.

When using scissors, utility knives, or other cutting tools to open packaging, keep the blade away from the artwork itself. Cut packaging carefully and only where necessary.

2. Inspect Your Artwork After Delivery

We recommend inspecting your artwork shortly after delivery.

Check the artwork, edges, corners, mounting area, and packaging for any visible shipping damage before installation.

If you believe your order arrived damaged, defective, or incorrect, do not install or modify the product. Keep the original packaging and contact wallartgo.help@gmail.com as soon as possible.

When reporting damage, include your order number and clear photographs of the artwork, affected area, outer packaging, and shipping label when available.

3. Handle Artwork With Clean, Dry Hands

Always handle your wall art with clean and dry hands. Oils, moisture, lotions, food residue, and other substances can transfer onto printed surfaces.

Whenever possible, hold larger pieces from the sides or supporting structure rather than pressing directly against the printed face.

Avoid dragging artwork across furniture, walls, floors, or other surfaces that could scratch, dent, mark, or otherwise damage it.

4. Avoid Pressing on the Front of Canvas Artwork

Do not place unnecessary pressure on the center of a canvas or printed artwork. Excessive pressure may stretch, dent, crease, or otherwise affect the surface.

When carrying larger artwork, support it securely from both sides rather than gripping, pulling, or pushing against the center.

5. Choose the Right Location

Thoughtful placement is one of the easiest ways to help protect your artwork.

For best results, display wall art in an indoor location with relatively stable environmental conditions.

Avoid locations where artwork may be exposed to:

• Excessive moisture or condensation
• Direct water exposure
• Strong or prolonged direct sunlight
• Extreme heat
• Rapid temperature changes
• Steam
• Smoke or heavy airborne residue
• Grease and cooking splatter
• High-traffic areas where the artwork may frequently be bumped
• Areas where doors or furniture can strike the artwork

6. Protect Artwork From Direct Sunlight

Prolonged exposure to strong direct sunlight may contribute to fading, discoloration, or changes in printed materials over time.

Whenever practical, position your artwork away from intense direct sunlight or use window coverings when strong sunlight reaches the display area for extended periods.

Normal indoor daylight is generally part of everyday display conditions, but avoiding prolonged direct exposure can help preserve the appearance of wall art.

7. Keep Artwork Away From Excessive Heat

Avoid hanging artwork directly above or immediately beside fireplaces, radiators, heating vents, space heaters, stoves, or other significant heat sources.

Excessive or repeated heat exposure may affect printed surfaces, frames, mounting components, or structural materials.

8. Avoid Excessive Humidity and Moisture

Wall art should generally be kept in a dry indoor environment.

Avoid direct exposure to water, excessive humidity, steam, condensation, or areas prone to leaks. Bathrooms, poorly ventilated basements, outdoor areas, and similar environments may expose artwork to conditions for which it was not designed.

If displaying artwork near a kitchen or bathroom, choose a position away from sinks, showers, cooking surfaces, steam, and direct moisture.

9. Indoor Use

Unless a specific product page expressly states otherwise, Wall Art Go artwork should be considered intended for indoor decorative use.

Do not assume that a canvas or wall print is weatherproof, waterproof, UV-proof, or appropriate for permanent outdoor installation unless those characteristics are specifically confirmed for the product.

10. Planning Your Installation

Before installing your artwork, identify the intended location and confirm that the surrounding area provides enough space for the selected dimensions.

Consider the relationship between the artwork and nearby furniture such as sofas, beds, desks, consoles, shelves, televisions, and cabinets.

Larger statement artwork often works best when centered visually with the major furniture below it, while gallery arrangements may require additional planning and measurement.

11. Measure Before You Hang

Measure both the artwork and the intended wall area before drilling holes or installing mounting hardware.

Use the actual dimensions listed for your purchased product rather than estimating size from website lifestyle images or room mockups.

Room images are intended to demonstrate possible styling and placement and should not automatically be treated as exact scale representations.

12. Determine Your Wall Type

Different wall surfaces may require different installation methods.

Common wall types can include drywall, plaster, masonry, brick, concrete, wood, tile, and other materials.

Hardware appropriate for one type of wall may not be safe or effective for another. Before installation, make sure the fastener, anchor, screw, hook, or mounting system is appropriate for both your wall type and the weight of the artwork.

13. Use Properly Rated Mounting Hardware

Always select mounting hardware with a load rating appropriate for the artwork being installed.

Do not rely solely on the appearance or size of a hook or fastener. Review the manufacturer's stated weight capacity and installation instructions for the hardware you intend to use.

When in doubt, choose a more secure mounting solution or consult a qualified installer.

14. Wall Studs and Anchors

When appropriate for your wall and installation, attaching mounting hardware securely to a wall stud can provide additional support.

If installation into a stud is not possible, use a wall anchor designed for the particular wall material and expected load.

Standard screws installed directly into unsupported drywall may not provide sufficient support for heavier artwork.

15. Check for Electrical Wiring and Plumbing

Before drilling or driving screws into a wall, make sure the intended installation area does not contain hidden electrical wiring, plumbing, pipes, or other building systems.

If you are uncertain about what is behind a wall, consult a qualified professional rather than drilling into an unknown area.

16. Installing Large or Heavy Wall Art

Large artwork may require additional support, multiple attachment points, or assistance from another person during installation.

Do not attempt to lift, position, and secure oversized or heavy artwork alone if doing so would create a risk of dropping the product or losing balance.

Professional installation is recommended whenever the artwork is unusually large, heavy, difficult to reach, or being mounted on a complex wall surface.

17. Use Two People When Necessary

For larger pieces, one person can support the artwork while another verifies alignment, mounting position, and hardware placement.

This can reduce the chance of dropping the artwork, damaging walls, or placing excessive pressure on the printed surface.

18. Hanging Artwork at the Right Height

There is no single mandatory height for wall art. Placement depends on the room, furniture, artwork size, ceiling height, and intended visual effect.

As a general design principle, artwork is often positioned so that the visual center feels comfortable at typical eye level. Artwork installed above furniture should also maintain enough spacing to look intentional without appearing disconnected from the furniture below it.

19. Installing Artwork Above Furniture

When displaying artwork above a sofa, headboard, desk, console, dresser, or other furniture, make sure the installation is secure and appropriately positioned.

Avoid relying on weak adhesive strips, undersized fasteners, or unverified mounting methods for artwork installed above beds, seating areas, workstations, or other places where people regularly remain underneath it.

20. Installation Above Beds, Sofas, and Seating Areas

Extra care should be taken when mounting artwork above areas where people sleep, sit, work, or spend extended periods.

Use secure mounting hardware appropriate for the product and wall structure. If you cannot confidently determine the correct installation method, use a professional installer.

21. Children's Rooms

Artwork installed in nurseries, children's bedrooms, playrooms, classrooms, or other areas regularly occupied by children should be mounted securely and placed where it cannot easily be pulled down, climbed on, or knocked from the wall.

Keep mounting components and packaging materials away from young children.

22. High-Traffic Areas

Avoid placing artwork where it may repeatedly be struck by doors, furniture, carts, bags, equipment, or people passing through narrow areas.

Hallways, entryways, stairways, home gyms, and commercial environments may require more careful positioning or more secure mounting than lower-traffic rooms.

23. Creating a Gallery Wall

When creating a gallery wall with multiple Wall Art Go pieces, plan the complete layout before installing individual works.

A useful approach is to measure each piece and temporarily map the arrangement using paper templates or removable markers before creating permanent mounting points.

Maintain deliberate spacing between pieces so the finished arrangement feels balanced rather than crowded.

24. Cleaning Your Wall Art

Routine light dusting is generally the safest form of cleaning for decorative artwork.

Use a clean, dry, soft, non-abrasive cloth or a gentle duster. Apply minimal pressure and avoid aggressive rubbing.

Whenever possible, clean the surrounding room regularly to reduce dust accumulation on the artwork.

25. Avoid Harsh Cleaning Products

Unless product-specific instructions expressly state otherwise, do not apply household cleaners, glass cleaner, alcohol, solvents, bleach, abrasive chemicals, furniture polish, or strong cleaning agents directly to printed artwork.

These substances may affect colors, coatings, printing surfaces, frames, or other materials.

26. Do Not Saturate Canvas With Water

Avoid soaking, spraying, washing, or saturating canvas artwork with water.

If a product requires more than light dusting, consult any product-specific care instructions or contact Wall Art Go before applying liquids.

27. Never Scrub the Printed Surface

Do not use abrasive pads, rough cloths, brushes, scraping tools, or excessive pressure when cleaning printed artwork.

Aggressive cleaning may permanently affect the printed image or surface finish.

28. Avoid Touching Printed Areas Unnecessarily

Frequent contact can transfer oils and residue from hands to artwork. Handle the sides or supporting structure whenever practical and minimize unnecessary contact with the front surface.

29. Moving Artwork to Another Location

When moving artwork, remove it carefully from the wall and support it securely with both hands.

Do not carry a large piece by a single corner, hanging wire, or small mounting component unless the product is specifically designed to be handled that way.

Before reinstalling the artwork, inspect the mounting hardware and replace any components that appear bent, loose, damaged, or worn.

30. Storing Wall Art

If artwork needs to be stored, choose a clean, dry, temperature-stable indoor environment.

Protect the front and edges from pressure, dust, moisture, and accidental impact. Avoid placing heavy objects directly against or on top of the artwork.

Do not store artwork in areas subject to leaks, extreme heat, extreme cold, excessive humidity, or uncontrolled environmental conditions.

31. Protect Artwork During a Move

When relocating, wrap artwork carefully using clean protective materials and provide adequate protection for corners, edges, and printed surfaces.

Large artwork should be secured so that it cannot slide, bend, fall, or have heavy objects placed against it during transportation.

32. Avoid Leaning Artwork in Unstable Locations

If displaying artwork by leaning it rather than hanging it, make sure the surface is stable and the piece cannot easily slide or fall.

This is especially important in homes with children or pets and in areas where the artwork may be accidentally bumped.

33. Adhesive Hanging Products

Adhesive strips and similar products may be suitable for certain lightweight applications, but their performance depends on the artwork, wall material, paint, surface preparation, environmental conditions, and manufacturer specifications.

If using an adhesive mounting system, follow the manufacturer's instructions and weight limitations exactly.

Wall Art Go cannot guarantee the performance of third-party mounting hardware or adhesive products selected by the customer.

34. Rental Properties and Temporary Installations

If you rent your home, apartment, office, or commercial space, confirm any restrictions regarding drilling, nails, screws, anchors, adhesives, or wall modifications before installation.

Your landlord, building manager, or property owner may have specific installation requirements.

35. Commercial Installations

Businesses, offices, studios, gyms, hospitality environments, retail spaces, and other commercial properties may have additional safety, building, insurance, or installation requirements.

For commercial installations, particularly large or elevated artwork, consider using a qualified professional familiar with the applicable wall system and property requirements.

36. Artwork Installed Near Exercise Equipment

When decorating a home gym or fitness space, install artwork away from moving exercise equipment, free weights, resistance systems, and areas where it could be struck during training.

Make sure wall art does not interfere with the safe movement or operation of fitness equipment.

37. Artwork in Kitchens

If displaying wall art in a kitchen, position it away from stovetops, ovens, sinks, food preparation areas, grease, steam, and direct heat.

Kitchen environments can contain more airborne moisture and residue than many other rooms, so thoughtful placement can help reduce unnecessary exposure.

38. Artwork in Bathrooms

Bathrooms can experience significant humidity and condensation. Unless the specific artwork is expressly identified as suitable for such environments, avoid installing it close to showers, bathtubs, sinks, or other sources of direct moisture.

39. Periodically Check Your Installation

Mounting hardware can loosen over time because of vibration, wall movement, repeated contact, or normal use.

Periodically inspect your artwork and mounting hardware to make sure everything remains secure and properly aligned.

If the artwork begins tilting unexpectedly or a fastener appears loose, remove the artwork safely and correct the installation before rehanging it.

40. Do Not Modify Structural Components Without Guidance

Avoid cutting, drilling, removing, replacing, or modifying structural or mounting components of your artwork unless you understand how the modification may affect its stability and installation.

Unauthorized modifications may create mounting or safety problems and may complicate evaluation of later product concerns.

41. Product-Specific Instructions Take Priority

This page provides general guidance. If your artwork includes product-specific care, assembly, mounting, or installation instructions, those instructions should be followed where they differ from general recommendations on this page.

42. Installation Safety

Wall Art Go does not control the structure, condition, materials, wiring, plumbing, mounting hardware, or installation environment at a customer's property.

Customers are responsible for choosing an installation method appropriate for their wall type, artwork, mounting hardware, and environment.

If you are uncertain about safe installation, particularly for large or heavy artwork, elevated locations, masonry, tile, concrete, or walls with unknown internal structures, consult a qualified professional installer.

43. Damage Caused After Delivery

Damage caused by improper installation, unsuitable mounting hardware, falls, excessive moisture, improper cleaning, accidental impact, customer modifications, outdoor exposure, or other conditions occurring after successful delivery may not qualify as a product defect or shipping-damage claim.

For complete information regarding damaged orders and eligible claims, review our Returns, Damage & Case Resolution Policy.

44. Quick Wall Art Care Guide

For everyday care, remember these simple principles:

• Handle artwork with clean, dry hands.
• Support larger pieces securely when moving them.
• Keep artwork away from excessive moisture and direct water.
• Avoid prolonged exposure to strong direct sunlight.
• Keep artwork away from significant heat sources.
• Dust gently with a clean, soft, dry cloth.
• Do not use harsh cleaners or abrasive materials.
• Measure the wall before installation.
• Use mounting hardware appropriate for the wall and artwork.
• Secure large pieces carefully, particularly above beds or seating areas.
• Periodically inspect mounting hardware.
• Consult a professional when you are uncertain about installation.

45. Need Help?

If you have a question about your Wall Art Go product, order, care recommendations, or an issue discovered after delivery, contact our customer service team.

Wall Art Go
Website: wallartgo.com
Customer Service: wallartgo.help@gmail.com

If your question concerns an existing purchase, please include your order number and relevant photographs when appropriate.

With careful handling, thoughtful placement, appropriate installation, and simple routine maintenance, your Wall Art Go artwork can remain a distinctive part of your space for years to come.